Menu Nodes - External Link

This new menu node allows you to call an external web URL and allow the URL to return a single variable result. Per the result, you may choose to –

  1. Fork into a new action or menu node

  2. Trigger another workflow

This Menu Node can be used in the following sample scenarios:

  • Create an out-of-band authentication module using a web URL

  • Hand-over end-user communication to another channel triggered via a Web URL - example: a web-based chat or VOIP call into an IVR